Wind-o Return Policy
If you are unsatisfied, for full reimbursement minus the restocking fee, you must return your
Wind-o within 30 days of receipt of your Wind-o. The restocking fee is $5.00 per Wind-o.
Returns are only available for U.S. customers. In order to return your Wind-o after the 30-day
period, you must contact us by email first to have that request approved.
For a full refund, minus the restocking fee:
-Returns MUST include every item and accessory originally inside The Wind-o package.
-You are responsible for the full cost of return shipping.
-Returns must be insured. You must insure the return package for the total worth of all
returned Wind-o’s.
-Each return must include a copy of the original invoice. If the invoice is not included with
the returned merchandise, there is an additional $3.00 fee.
-Returns are only possible for up to five Wind-o’s per invoice.
**Please note that claims of damaged or misrepresented items must be made within 24
hours of delivery.
Under no circumstances will Wind-Notes reimburse returned Wind-o’s if:
- The Wind-o is not in the original packaging.
- There are scratches, teeth marks, or any other damage.
- There are any missing items.